Responsible Gaming

Fair Go Casino is committed to providing a safe, fair, and supportive environment where gaming stays enjoyable and under your control. Gambling should be treated as entertainment - not a way to make money or solve financial problems.

This page explains practical ways to keep play balanced, common warning signs, the kinds of limit-setting tools that may be available on your account, and where to find support if gaming starts to feel difficult to manage.

What safer play really means (and why it matters)

Safer play is about making informed choices and keeping gambling in proportion with your time, budget, and lifestyle. It means:

• Playing with money you can comfortably afford to spend on entertainment
• Knowing your limits and sticking to them
• Understanding that outcomes are random and results can’t be predicted or controlled
• Taking action early if gaming starts to feel stressful rather than fun

A healthy approach looks different for everyone, but the goal is the same - staying in control and keeping gaming positive.

How Fair Go Casino supports player protection

Player protection is part of a quality casino experience. Fair Go Casino aims to support safer habits by focusing on:

Clear information so you can make informed decisions before you play Fair, transparent gameplay (including reliable game software) Practical account options designed to help you manage time and spending Easy access to support when you want guidance or need a break

If you ever feel that gaming is becoming harder to control, taking early steps is usually the most effective approach.

Simple habits that help you stay in control

Small choices can make a big difference over time. These habits are designed to be realistic and easy to apply:

Set a budget before you log in - and treat it like a fixed entertainment cost Choose a time limit in advance, especially if you tend to lose track of time Take regular breaks to reset and check in with how you’re feeling Avoid playing when you’re upset, stressed, tired, or under the influence of alcohol or other substances Don’t chase losses - trying to win back money quickly often leads to bigger spend than planned Keep gaming separate from essentials like rent, bills, groceries, and repayments Review your transactions and play history from time to time to stay aware of your patterns If you use bonuses, read the key terms (like wagering requirements) and only opt in if they fit your budget and comfort level

Warning signs it may be time to pause or get support

It can be hard to notice changes in the moment, especially when gaming becomes a routine. If any of the signs below feel familiar, consider using limit tools or speaking to someone you trust.

Common warning signs include:

Spending more than you intended, or increasing deposits to keep playing Playing longer than planned, especially late at night or instead of other activities Feeling pressure to continue after losses, or thinking “one more” will fix it Hiding gaming activity or becoming defensive when asked about it Feeling anxious, guilty, irritable, or distracted because of gambling Borrowing money or using funds meant for essentials Thinking about gambling constantly or finding it hard to focus on work, sleep, or relationships Trying to stop but repeatedly returning to play despite negative effects

Noticing a warning sign doesn’t mean you’ve failed - it means you have a chance to respond early, while it’s easier to change course.

Account tools that can help you manage time and spend

Many casinos offer built-in support tools to help players stay in control. Availability can vary depending on your account settings and jurisdiction, but common options include:

Deposit limits - cap how much you can add to your balance over a set period Loss limits - set a maximum loss amount for a day, week, or month Wager limits - limit how much you can stake during a selected period Session limits - restrict how long you can stay logged in before being signed out or blocked from continuing Reality checks or time reminders - on-screen notifications that help you track time spent playing Transaction and gameplay history - review deposits, withdrawals, and play activity to spot patterns early Temporary account suspension - pause access for a set period if you want a reset

If you’re unsure which tools are available to you, contact support and ask what options can be applied to your account.

Time-out vs self-exclusion: choosing the right break

Taking a break is a practical, responsible choice - and it can be short or long depending on what you need.

A time-out (cooling-off period) is typically a short-term break designed to help you reset. It’s useful if you feel you’re playing more than planned or want space to regain perspective.

Self-exclusion is a longer exclusion intended for players who feel they need stronger boundaries. It helps prevent access to the account for an extended period and is best used when gambling is no longer feeling manageable.

If you’re considering either option, reaching out early can help you choose the right level of support.

Adults only: preventing underage gambling

Fair Go Casino is intended for adults only. Underage gambling is not permitted.

To support this, the platform may use age and identity verification measures during registration or at various points in the account lifecycle. Parents and guardians are also encouraged to keep login details private and consider device-level controls to help prevent minors from accessing gambling content.

Getting support when gaming stops feeling manageable

If gambling is no longer enjoyable, feels stressful, or begins to affect your daily life, support is available - and asking for help is a strong, practical decision.

Consider taking one or more of these steps:

Use limit-setting tools or request a time-out/self-exclusion Talk to someone you trust about what’s been going on Seek help from a qualified professional or a recognized support service in your area Contact our team if you need help understanding safer play options or account controls

You can reach Fair Go Casino support at support@fairgo.com. If you prefer phone support, you can also use Toll Free Australia: +1-800-953261 or +61-1800-953261.

Finding trusted help resources

Support services vary by country and region. If you’re looking for help, a good place to start is:

Your local or national gambling help service (often available by phone, chat, or in-person) A licensed counselor, therapist, or mental health professional A medical provider who can refer you to appropriate support Government or regulator-backed responsible gambling websites in your jurisdiction

If you’re not sure where to begin, search for your country plus “problem gambling help” or “gambling support service” and choose official or clinically recognized providers.

A shared responsibility: what we do and what you can do

Fair Go Casino can provide tools, information, and access controls - but safer play also depends on personal choices and honest self-check-ins.

Using limits, tracking time and spend, and taking breaks when needed are effective ways to protect your experience. If something feels off, acting early is often the simplest and most helpful move.

Gambling should remain a form of entertainment. By keeping play balanced, using available tools, and seeking support when needed, you give yourself the best chance to keep gaming positive and in control.