FAQ

Setting up your Fair Go Casino account is quick, secure, and simple. To begin, click on the 'Sign Up' button located conveniently on our homepage. You'll need to fill out a short registration form with your details like your name, email address, username, and password. Once you've completed this step, verify your email by clicking on the confirmation link we'll send you. Now your account is ready, and you're all set to make your first deposit, claim exciting bonuses, and start playing your favourite casino games. If you encounter any issues, our customer support is always ready to assist you via email at support@fairgo.com or via our toll-free numbers.

New players at Fair Go Casino are welcomed with an exciting bonus package offering up to $1,000! This consists of a 100% match bonus up to $200 on your first five deposits. Simply use bonus code WELCOME when making each deposit of at least $20, and we'll double your funds instantly. These added funds give you more opportunities to enjoy our vast range of pokies, table games, and specialty games. Always remember to check out the terms and conditions, as wagering requirements of 30x apply to the bonus and deposit amounts.

Fair Go Casino regularly offers rewarding no deposit bonus codes through promotional emails, special events, and exclusive offers on our promotions page. Be sure to subscribe to our newsletter and regularly check your inbox to never miss out. No deposit bonuses allow you to try new pokies or table games completely risk-free, giving you a real chance to win without spending a dime. To redeem your bonus code, simply log in, navigate to the cashier, and enter your code under the 'Coupons' tab. Your bonus will then be instantly credited—ready to use on selected games.

Deposits and withdrawals at Fair Go Casino are protected by advanced encryption technology, ensuring your transactions are secure and confidential. We offer trusted banking methods including Credit Cards, Neteller, Skrill, ecoPayz, BPAY, POLi, Neosurf, Bank Wire Transfer, Bitcoin, MoneyGram, and PaySafeCard. Deposits are processed instantly, allowing you immediate access to your funds and bonuses. Withdrawals are typically processed within 48 hours, ensuring you receive your winnings promptly and hassle-free. Our payment processes are continually audited for security and efficiency, providing you peace of mind with every transaction.

Fair Go Casino accommodates players from around the world by accepting multiple currencies. You can conveniently deposit, wager, and withdraw in Australian Dollars (AUD), US Dollars (USD), and even Bitcoin (BTC). This flexibility allows you to manage your funds effortlessly without worrying about exchange rates or currency conversions. Simply select your preferred currency during signup or in your profile settings, and you're ready to enjoy our extensive gaming library with ease.

Yes, Fair Go Casino operates under strict licensing and regulatory guidelines, ensuring a safe, fair, and transparent gaming experience. We adhere to the highest standards of fairness, regularly audited by independent third-party organizations. Our games utilize Random Number Generator (RNG) technology to guarantee unbiased outcomes. This commitment to transparency and adherence to international gaming standards means you can confidently play knowing you're in safe hands.

Fair Go Casino offers exceptional, round-the-clock customer support via multiple convenient channels. You can reach our friendly and knowledgeable support team through email at support@fairgo.com or via our toll-free phone numbers (+1-800-953261 for Australia or +61-1800-953261 internationally). Our support staff is dedicated to providing quick, clear responses and will guide you through any issue or concern effectively. Whether you're having technical trouble or simply have a general query, we're here to ensure your gaming experience is smooth and enjoyable.

Absolutely! Fair Go Casino embraces modern banking options and proudly accepts Bitcoin for deposits and withdrawals. Bitcoin transactions provide enhanced privacy, faster processing times, and often lower fees. To deposit using Bitcoin, go to the cashier, select 'Bitcoin' as your method, and follow the simple prompts. Deposits typically reflect instantly, allowing you to start playing immediately. We also offer special Bitcoin promotions and bonuses to enhance your experience even further—check our promotions page regularly for details.

Definitely! Fair Go Casino continuously rewards players with an array of regular promotions, exclusive events, and seasonal bonuses. We celebrate major holidays and special occasions like Valentine's Day, Easter, Halloween, Christmas, Thanksgiving, and St. Patrick's Day with unique bonus offers, free spins, and cashbacks. Weekly promotions and exclusive deals ensure there's always something exciting awaiting you. Stay informed by frequently visiting our promotions page and subscribing to our email list to never miss a rewarding opportunity.

Yes! Fair Go Casino is fully optimized for seamless play across all mobile devices including smartphones and tablets. No app download is necessary—simply visit our website via your mobile browser, log in, and enjoy instant access to our extensive selection of pokies, table games, and specialty titles. The mobile version maintains the same high-quality graphics, smooth gameplay, and secure transactions, ensuring you can enjoy Fair Go Casino anytime, anywhere.